Introduction
At Mira Wired, we strive to provide our customers with the best tech gadgets and a smooth shopping experience. If you are not satisfied with your purchase, our Return and Refund Policy ensures a fair process for handling such cases.
1. Eligibility for Returns
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Customers may request a return if the product is:
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Defective or damaged upon delivery.
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Incorrect or not as described.
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To be eligible, customers must contact us within 7 days of receiving the order.
2. Condition of Returned Products
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Products must be returned in their original packaging, unused, and with all included accessories.
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Items showing signs of misuse, physical damage (not caused during delivery), or tampering are not eligible for return.
3. Return Process
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To initiate a return, please email us at [email protected] with your order details and reason for return.
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Our support team will guide you through the process and arrange for pickup or provide return instructions.
4. Refund Policy
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Refunds are processed once the returned product has been inspected and approved.
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In cases where a refund is applicable, it will be processed within 10 business days after we receive the returned product.
5. Non-Returnable Items
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Products damaged due to customer misuse.
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Accessories or freebies provided with the order.
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Products returned after the 7-day return window.
6. Exchange Policy
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Customers may request an exchange for the same product (if available) or another product of equal value.
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Exchanges follow the same eligibility rules as returns.
7. Contact Us
For any return or refund requests, please reach out to us at:
📧 [email protected]